Reviews of Royal Duchy Hotel, Falmouth
Review by Terry on 3rd July, 2010
Add your review Date visited: June 2010
On the first night we booked our evening meal for 8.00pm. Our order was taken at 7.45pm – we then waited, and waited, our starter eventually arrived at 9.35pm! our main course at 10.05pm and our desert at 10.35pm. It was gone 11.00pm before we left the restaurant!
On entering the lounge following the meal it was obvious that the other diners had had the same experience. We spoke to the restaurant manager who stated that such delays were normal for the fine-dining menu.
This is a lovely building in a stunning location with friendly and helpful front of house staff but the dining arrangements need urgent attention since none of the guests we spoke to would consider a Brend Hotel again.
On returning home we wrote to the Director of Brend Hotels (politely) and received a very condescending and dismissive reply which included the statement “this may not be the hotel for you”. Well he is certainly right about that.
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