Reviews of Chaucer Hotel, Canterbury
Review by Bob on 8th May, 2009
Add your review Date visited: 7/5/09
I think that Tesco's is a very good shop. All staff are very polite!!
Review by Gillian Hill on 13th May, 2008
Add your review Date visited: May 13 2008
The rudest staff I have ever had the misfortune to meet. I asked an assistant where the ice-cream wafers were placed and was told,(not very politely), to 'hang on cos I'm on the 'phone'. eventually, she finished her conversation and I asked again only to be told with a dismissive wave that the item was 'over there somewhere'. The staff member was very overweight and clearly not used to being helpful if it required any kind of physical effort. I did not find what I was looking for and after being barged into by another member of staff who not only failed to apologise but also found the need to tut and glare aggressively. Today I shopped at Tesco for the last time. Closeby is a very good Waitrose where the staff are properly trained.
Review by Anonymous on 9th July, 2006
Add your review Date visited: 2006-07-09
Good Points: En suite facilities
Bad Points: No air conditioning. Spongey bed
General Review: Breakfast was a little disappointing. Minimum quantity of selected items and the toast was soggy, barely more than warm bread
Review by Willaim Robert, Hartlepool on 21st June, 2006
Add your review Date visited: 2006-06-21
Good Points: The extractor fan didn't stay on forever after the bathroom light was switched on. The bathroom was in a coridor from the bedroom so one person using it didn't disturb the other during the night. The hotels location is superb and the car parking location was good.
Bad Points: The view from the window - with such a central location was dissipointed that no view of the wall or city - we were at the back, but someone has to be I suppose. Flor boards a bit creaky.
General Review: This hotel is set just back from the main road and is not visible until you pass it on leaving a roundabout. Although I had downloaded a map so knew where to look I still had to double back to reach it, it is, however, well signposted from the roads behind it. Unlike many modern and modernised Hotels it retains its olde worlde charm and one is transported back to old Canterbury when you enter. The staff are efficient and helpful, though finding the room meant ignoring the directions on the wall of on first floor. The ensuite room was larger than most, at this price, and the bathroom was remote from the sleeping area allowing one to make nocturnal visits without disturbing your partner. Being situated at the back we were afforded no views of the city which was dissapointing. The breakfast was enjoyable and set us up for a days travelling but a visit to the bar the prior evening, that of a Friday, at 10: 30pm found it almost deserted. We also had to put our bar purchases on our room bill, a practice I am not in favour of, as the staff had tallyed up the cash in the till by then. As a base for exporing the city it is second to none, and access to the main road, when touring the area by car, could not be easier. I have visited Canterbury several times recently, in different hotels, and will be travelling there several times more over the next couple of years and, if I can get a similar room rate, will be staying at this hotel
Review by Anonymous on 10th May, 2006
Add your review Date visited: 2006-05-10
Good Points: Very comfortable, clean and attractive. Hotel is in a great location.
Bad Points: Seemed a little bit costly for the amount the room was used by us (we checked in, changed and went out. Then came back quite late, slept and then showered and checked-out. No breakfast etc. Also I was unable to find any toothpaste. But these are minor niggles.
General Review: The lady that first greeted us on reception, and who checked us in was very friendly and helpful. She was able to check us in promptly and make us feel welcome. The room was very nice and even though we were out in town until late, we were able to get back in without issue and again were greeted by another member of staff in a very friendly way. Check-out was easy and we were able to split the cost of the room between two cards which was excellent.
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