Reviews of Southview Park Hotel, Skegness
Review by R. McAdam on 2nd March, 2012
Add your review Date visited: 02/03/2012
Stopped off for a drive break at 2.15pm asked for a sandwich or bowl of soup. This was refused as all food facilties were closed. However they did offer food to residents. I put it to the manager that if they could give residents food then a hotel of this status should be able to provide for weary travellers. Fell on deaf ears detected an attitude of too bad. As a result will not be back.
Review by tcsmith on 23rd April, 2010
Add your review Date visited: 20/04/2010
Booked in for one night following a cancelled holiday/flight due to volcanic ash. At best the hotel is a good quality 3 star most definately not four star. Clean and tidy with beautiful grounds but what makes it stand out as a 3 star pretending to be 4 star is the lack of customer service/care.The night staff(actually the night porter, an ex-miner I believe, with all of the finesse of a slapped kipper)was nothing short of vile and rude in his approach to customers.Do not ask for anything because this chap is not remotely bothered about letting you know that hes naffed off about it!. Discourtious,lack lustre,humoureless and obviously has problems with social interaction .The manager of this establishment needs to seriously re-assess some of the staff members suitability for the role of meeting members of the public, particularly paying ones.
Review by simon on 21st November, 2009
Add your review Date visited: every saturday
This has to be the best eating house on the island, good honest tasty food and well priced, its all fresh with a ever changing specials board the owner Dino is obviously passionate about food and it shows.
Review by Joanne on 13th May, 2009
Add your review Date visited: 2009-05-13
Good Points: The staff were very friendly and the hotel and grounds were maintained to an excellent standard.
General review: We had a very enjoyable stay at Southview Park Hotel and look forward to returning in the near future.
Review by Maxwell on 10th February, 2009
Add your review Date visited: 2009-02-10
Good Points: not far from the town centre. good facilities. swimming gym and sauna
General review: Quiet and very friendly
Review by linda on 25th September, 2008
Add your review Date visited: 2008-09-25
Good Points: quiet, relaxed atmosphere lovely decor and great breakfast
Bad Points: dirty carpets in both rooms we where in, we asked to be moved because first room had badly stained carpet, so did the second one. At the pool the life guards who looked quite young were not bothered about the 3 young girls who where jumping in and squealing whilst running around pool edge which on the posters it said no jumping in
General review: we really enjoyed it lots of facilities, clean (apart from above) friendly and well worth the money we payed Thank You.
Review by polly pocket on 7th September, 2008
Add your review Date visited: 23-29th august
Have stayed here 4 times and it has been perfect but this time it all changed. They are now having coach parties staying and they get the best restuarant and menu whereas everybody else had the same uninteresting menu for the whole of the week. The standards have gone down and the food was not nice, either cold or dried out by being under heat lamps. Staff not friendly and appear to be untrained.
Will not stay here again.
Review by Anonymous on 31st October, 2007
Add your review Date visited: 2007-10-31
Good Points: Room was very good - if a tad small - bathroom was minute. Clean and comfortable though thankyou
Bad Points: Breakfast was awful. Did not bother on the sunday morning. Even at 7am everything looked dried up and was totally tasteless.
General review: Good location, comfortable room, lovely grounds, great staff. Reasonably priced............ Big shame about the breakfast.
Review by Samantha Theaker on 18th July, 2007
Add your review Date visited: June 2007
My husband and 13yr old son first stayed at the hotel in the Penthouse Suite and they where very impressed with the rooms and staff. They kept on at me to go for the weekend which we all did and I must say the whole experience was BRILLIANT. My first impression of the hotel was splendid the outside looks fantastic with lakes , fountains, geese and swans roaming around. The room we stopped in was a deluxe family room with lake view the room was fantastic with a beautiful ensuite, Room service was prompt and food hot. I would totally recommend a stay in the hotel. Outside in the grounds is a lovely family entertainment pub with park and amusements for kids and plenty of grassed areas to play around on. Infact I enjoyed it so much we are all going again on 20.07.07
Review by kelly rush on 26th February, 2007
Add your review Date visited: 24-feb-2007
My partner and me had a very enjoyable stay at the hotel staff where very polite and helpful. Our room was perfect very big and the beds where fantastic. The food was very very good and worth the money. We are going to go back there very soon as we had such a lovely stay. WE would give the hotel 10/10.And look forward to going back in the future.
Thank you for such a grate weekend.
Review by Mr & Mrs N.Spence on 22nd September, 2006
Add your review Date visited: 19th August 2006
Table booked Saturday 19th August 2006 Time: 19:30
On the above evening, me and my wife and daughter ordered our meal and was sat down at our table, across the room on another table was two balloons with birthday and anniversary on them, my wife asked the waitress if these were for another party, celebrating the same as us ie:our wedding anniversary and our daughters birthday, the waitress was very abrupt and standoffish and said that we should of told the receptionist at the time when we booked what we were celebrating (which incidentally we had already done),the waitress made my wife feel that she had to explain herself, around 5 minutes later, the waiter came along with the balloons from the other table and cards apologising for putting us on the wrong table, that was fine, no problem.
The main meal that my wife and daughter ordered was not what we expected, the fillet steak my wife could not fault, but was surprised by the side salad, we always thought that a side salad consisted of Lettuce, Tomato, Cucumber and onion, on a plate at the side, this side salad was put on the plate with the steak, limp lettuce, and grilled tomato, the new potato’s were cold along with hard carrots and cold beans along with cold chips. We were really disappointed as we have had fillet steak, side salad and chips before, and was always what we had expected.
When my wife received her suite, after taking a few bites out of it, suddenly noticed a human hair on the plate, which my wife did complain to the waiter about, and stated quite clearly that we were not going to pay for this suite.
We have been to the Celebrity Restaurant on many occasions, and have never been treated so badly in the past, on this occasion, the service was appalling, from start to finish considering that we had spent £68.00,it was certainly not worth that amount, we have had much better service at our local fish and chip shop! However, we have always in the past, been made to feel very welcome, what went wrong this time? Different staff? New chef?
By the way, we also did not appreciate eating our meal, while wedding guests from the wedding party next door, decided to mingle around our tables, while we were eating.
Don’t like complaining, the South View Hotel does look very impressive, but feel that on this occasion, the staff in the Celebrity Restaurant certainly did not match this.
We sent a letter of complaint to the manager of the celebrity restaurant,which we have had no reply,we have now sent the letter of complaint to the hotel manager,not heard anything as yet!!
Review by lyndsay bennett on 29th August, 2006
Add your review Date visited: 20 sep
me and my husband come every year for 2 days for our wedding an its the best we have told all our friends and will keep commind back we stay in a sweet it very clean and grand we cant wate to come back agen
Review by Rebecca Harrison on 28th August, 2006
Add your review Date visited: 24/06/06
We got married here on the 24th June 2006, I cant think of a better place. The place is beautiful, the staff are more than helpful.
If you are thinking of getting married around this part of lincs then don't think no more just book it.
Review by Peter on 11th April, 2006
Add your review Date visited: 09.04.06 - 11.04.06
me and my girlfriend had a short stay at this hotel and the first night went really well and my girlfriend even agreed to marry me, then from the evening of the following day it went horrible,we stayed in the penthouse suite and the key card wouldn't even work,i had to go back down to reception to get it re-swiped, then later when we went to go downstairs for food the door was broken and couldn't even leave as the door would not lock. which took us to a 2 hour wait with the reception calling on security to try fix it, NO MAINTENENCE! then we had an even longer wait to get a menu in which my girlfriend who is pregnant with twins phoned reception 3 times with no answer. after all of this all that got taken off the bill was the £5.50 room service charge which is stupid. having looked at the official site,it states how each room contains robes and slippers WHICH THEY DONT! and how each balcony in the penthouse have chairs and breakfast tables,once again this is a LIE! ther is barely room for 2 small chairs on ther. we also had to put up with annoying kids from the caravan park running all over outside and even throwing stones at ducks in which i really got mad and even shouted at them myself. i give many thanks to the man on security for taking the time to try fix our door,also to the house keeping lady who was herself annoyed that the hotel had done nothing more and finally to the young lady on reception who was very helpfull in helping us with details and re-swiping our card. to these people i give thanks, other then them 3 people ther is absolutely no reason that i would recommend this hotel.
Review by Nina Patterson on 25th September, 2005
Add your review Date visited: 24/09/2005
The hotel was lovely great value for money will definately recommend to family and friends the staff were very accomadating and friendly.
Review by tsara on 23rd September, 2005
Add your review Date visited: easter
I realy enjoyed staying at southview and we are planning to go back in october, the facilities are good and the staff up at the leisure centre are all friendly,one of my friends amy works in the restaurant. The prices are a resonably good price and you can have hours of fun in the swimming pool, Their is a large fishing lake where you can fish all day. All the staff at southview are very friendly and will hope to see them all again in october
Review by Michelle House on 1st May, 2005
Add your review Date visited: 1st May
me my mum and dad came to visit some friends today and the southview park hotel caravan park. the place is lovely and i can't believe celebritys actually come here. (in a good way).
we are definately considering coming here in the near future and the swimming pool is lovely too!!
our friends have stopped in the hotel and said how lovely it was. the site was clean and tidy and the toilts were clean too unlike some other holiday resorts we have been to in the past.
we will look forward to coming here again in the near future and lookily we might see some celebs!!!!!!!!!!!
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