Reviews of Brockenhurst Hotel, Ascot
Review by John on 17th March, 2008
Add your review Date visited: 2008-03-17
Good Points: it was a very nice building
General review: fair
Review by R on 18th October, 2007
Add your review Date visited: 17 Oct 2007
If there was ever a price for lack of standard in a hotel, then Brockenhurst Hotel in Ascot is the winner. The management seems resigned to the fact that they are a 2 star, so no point expecting better.
My experience at Brockenhurst Hotel was the worst ever. If you don't mind seeing other people's hairs and stains on a bed, then you are in the right place - to me this was disgusting.
Also, the telephone looks like it had never been cleaned; very obvious dirt on the receiver and toilet was definitely not properly cleaned after previous occupant.
Service is also lacking, so this is not a place to stay if you have an important meeting the next day, the agreed wakeup call time was not effected, so I missed breakfast which might be a blessing in disguise. Heaven knows what would have happened if one eats in such a place.
Another thing, I asked for another blanket, never received because who ever delivered it just left it on the floor in front of the door because I found the blanket on the floor the next morning on my way out, even if the blanket was clean, putting it on the floor is unhygienic and unclean.
Brockenhurst Hotel, Ascot is not a place to go for clean room or good service because that concept does not exist in their dictionary for a "Boutique Hotel" as they described themselves to me.
Not to forget, I was sharing the room with spiders and possible a few bacteria on the phone receivers.
Glad I am home, so I can disinfect myself.
R
Review by Friedrich, Denzlingen on 28th August, 2006
Add your review Date visited: 2006-08-28
Good Points: a friendly place ideal for business as well as private stays
Review by Bernard, London on 25th July, 2006
Add your review Date visited: 2006-07-25
Good Points: Convenience of location and size of room was good.
Bad Points: No fan. it was really hot.
Review by Anonymous on 7th July, 2006
Add your review Date visited: 2006-07-07
General Review: It is a lovely historical hotel but in need of some upgrading and new equipment e.g. Fans and TV's which were outdated and not fully functional
Review by Barbara, Corona on 17th June, 2006
Add your review Date visited: 2006-06-17
Good Points: We very much enjoyed our stay at the Brockenhurst Hotel. The hotel is ideal for travlers and easily accessible from major roads. The Brockenhurst is charming. The staff terrific and very helpful. This is a very good value for the money and we hope to visit again.
Review by Martin, Walsall on 13th May, 2006
Add your review Date visited: 2006-05-13
Good Points: Atmosphere. Food
Bad Points: crammed bathroom, bad quality TV, maintenance status of windows, noise from road
General Review: I enjoyed the classic atmosphere and the location (walking distance from the station). People were friendly. Food was good.
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