Reviews of Tregenna Hotel, Merthyr Tydfil
Review by Hazel Anne on 6th August, 2010
Add your review Date visited: 2010-08-06
Good Points: It was a good experience on the whole
Bad Points: THe staff started the cleaning before the breakfasts were finished- Staff should not be wandering through eating areas with dirty mops and dirty buckets. Also the sausages were not fresh and on the turn--too long out of the fridge. Plus the waiter relaid the table for us but over the stained and dirty tablecloth. THe staff need more supervision as they are badly letting down a very good Hotel.
General review: Next time I would complain and get things put right.
Review by Anonymous on 20th July, 2009
Add your review Date visited: 2009-07-20
Good Points: Friendly staff and good English breakfast.
Bad Points: Disappointing facilities and room was shabby. Shower was clean but poor water pressure made showering almost impossible. Bed was uncomfortable foam mattress and in definite need of replacing!
General review: Would not recommend and definitely wouldn't return.
Review by Anonymous on 20th August, 2008
Add your review Date visited: 2008-08-20
Good Points: The check in and out process was very smooth and the reception staff very nice.
Bad Points: The breakfast waiter was quite dismissive and rude because we arrived for breakfast at 9.45 when breakfast finishes at 10am.
The room was dated and the hot water run out after approx 15 minutes - not quite enough time for us both to shower.
There was a lot of early morning noise from what sounded like glass bottles being thrown away - although I didn't see a recycling bank near by?
General review: We stayed at this hotel as everywhere else was booked up. We were suppossed to stay 3 nights but ended up only staying 2 as the hotel wasn't great.
Review by tom murphy on 26th May, 2008
Add your review Date visited: 23/05/08
Nice room, Pity it was over the bar which ended at 4am, asked to move but was told there was no other rooms available, and the late bar was a one off, next night it finished at 3.30am. £140 for two nights and about 3 hours kip. would not recommend.
Review by Anonymous on 18th March, 2008
Add your review Date visited: 2008-03-18
Good Points: The room was large, the hotel surprisingly quiet and the food and staff were both very good.
Bad Points: The shower head didn't work, neither did the trouser press.
General review: Merthyr Tydfil is a pretty depressing place but the hotel was away from the immediate centre and well signposted with brown tourist signs. The hotel is quite old fashioned, with fabrics and decor that came from the 70's. However, there is adequate parking and the restaurant (which is popular with local people) has a good variety on the menu and is reasonably priced (as is the wine)but if you don't like sauces with your meat (Thai, Chinese, Chasseur etc.) you won't have much choice. The breakfast was OK. We didn't see the point of the rather naff 4 poster bed.
Review by Steven
Add your review Date visited: 27/10/2004
Friendly and efficient staff,More TV channels in the rooms would be nice,"An excellent hotel, good value for money, I would happily recommend the Tregenna Hotel to everyone."
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