Stirlingshire Reports
Review of Airth by Sandra Ferguson on September 27th, 2009
Having visited the hotel to make a final payment for one of your Xmas Party evenings I was very disappointed in the way I was received by one of the reception staff - I believe her name may have been Shiona or something similar. Her curtness and her body language is something that I have not experienced or indeed would expect from a Hotel whose standards have been exceptionally high. Her manner, her poor demenaour and her abruptness left me speechless and her off handed attempt at receiving the information I was giving has led me to feel that I am not sure whether or not accurate details will be passed on. My sister attended a wedding yesterday and this same receptionist made her feel as though she was being talked down to. Very poor.
In stark contrast to this we encountered Josie, a friend and one of your employees, whom we have known for over 30 years. What a breath of fresh air - her charm, her enthusiam to please and outright friendliness are what I have come to expect from Airth Castle. Thank goodness she was able to restore my faith in the Hotel. Had it not been for Josie there was a distinct possibilty that future visits to the Hotel would have been in jeapordy.
I await your reply with interest.
Sandra Ferguson
Eastertoun Primary School
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Bridge of Allan, Stirlingshire
Review of Bridge of Allan by jean forsyth on April 6th, 2009
Myself and daughter, stayed in the ryal hotel whilst visiting family. The hotel was very comfortable and clean. The btreakfast menu offered a good selestion. When checking in, the staff were very welcoming and pleasant to deal with.Excellent stay, shall definitely use for further visits.
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Review of Dunblane by Robert Macintyre on May 4th, 2009
We were given two nights stay in Dunblane for our anniversary as a present.Passed india gate restaurant during day and booked table.Evening menu was amazing.I have lived in Edinburgh for 15 years but this is by far the best Indian food i have ever tasted.I ll definiteley be back.
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Review of Falkirk by lady lee on February 1st, 2011
NEVER GO TO THE CALENDER ARMS IN FALKIRK , FOOD IS DISGUSTING AND SERVICE IS AWFUL!!
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